Get In Touch With Kariel Trade
Frequently Asked Questions
To initiate your order, please contact us. Our team will assist you throughout the process, including product selection and design customization.
Most of our products are customized to meet your specific requirements. All specifications and drawings will be provided for your final approval prior to production.
The standard lead time is approximately 90 days from the date of payment. Please note that this time frame is not guaranteed and may be extended by an additional one or two weeks due to weather conditions or other unforeseen factors
While we take all necessary precautions during packing, if the product arrives damaged, the factory will provide a replacement.
Yes, we can arrange shipment to your designated location.
The unloading process is a live offload, which means your team must have the appropriate equipment and personnel to unload the container. Please note that the driver is not responsible for assisting with unloading.
Yes, we can help with product design and procurement, as well as provide guidance on design decisions.